Frequently Asked Questions

  • Most orders ship within 2–3 business days. You’ll receive a tracking number by email as soon as it’s on the way.

  • Yes! We love partnering with retailers. Click here to learn more.

  • We don’t currently offer gift notes or custom gift wrap, but our packaging is beautiful, minimal, and always ready to give.

  • We’re open to custom collaborations depending on scope and timing. Email hello@caseyjopaperco.com and we’ll see what’s possible.

  • All sales are final, but if your order arrives damaged, defective, or incorrect, please contact us within 7 days so we can make it right. More info here.